Privacy Policy

This Privacy Policy explains how shoeride.com (“we,” “us,” or “our Site”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser type, IP address, time zone, and some cookies installed on your device. As you browse, we gather information about the pages or products you view, the websites or search terms that referred you to the Site, and your interactions with the Site. This is referred to as Device Information.

We collect Device Information through:

• Cookies: Small data files placed on your device, often containing an anonymous unique identifier. To learn more about cookies and how to manage them, visit allaboutcookies.org.
• Log Files: Track actions occurring on the Site and collect data like IP address, browser type, Internet Service Provider, referring/exit pages, and date/time stamps.
• Web Beacons, Tags, and Pixels: Electronic files used to monitor how you browse the Site.

When you make or attempt to make a purchase, we collect information you provide, such as your name, billing and shipping addresses, payment information (including credit card numbers), email address, and phone number. This is referred to as Order Information.

Both Device Information and Order Information are considered Personal Information.

Text Marketing and Notifications

By subscribing to Shoeride’s text notifications, you agree to receive automated marketing messages about our products and services at the phone number you provided. These messages may use an automatic telephone dialing system. Message frequency varies. Consent is not a condition of purchase. Standard message and data rates may apply.
You can opt out anytime by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT. A final confirmation text may be sent confirming your decision.

How We Use Your Personal Information

We use Order Information to:

• Process and fulfill orders, including processing payments and shipping
• Communicate with you regarding your order
• Screen orders for risk or fraud
• Provide you (in line with your preferences) with marketing offers, promotions, or other information about our products and services

We use Device Information to:

• Monitor for potential fraud (particularly using IP addresses)
• Improve and optimize the Site’s performance and user experience
• Evaluate the effectiveness of our advertising and marketing efforts

Sharing Your Personal Information

We may share your Personal Information with third-party service providers to help us operate our business (e.g., payment processors, shipping companies, marketing platforms).

We may also disclose your Personal Information to comply with legal obligations, enforce our terms and conditions, or protect our rights and property.

Additionally, we use Google Analytics to help understand how our customers use the Site.
You can learn more about how Google handles your data here, and you can opt out here.

Behavioral Advertising

We may use your Personal Information to deliver targeted advertisements or marketing communications that may be of interest to you.
For more information on targeted advertising, visit the Network Advertising Initiative’s educational page.

You can opt out of targeted advertising by visiting:

• Facebook Ad Preferences
• Google Ads Settings
• Bing Ads Preferences

You can also visit the Digital Advertising Alliance’s opt-out portal.

Your Rights

If you are a European resident, you have the right to access, correct, update, or delete your personal information.
To exercise your rights, please contact us using the information below.

Please note that your information may be transferred outside of Europe, including to servers in countries like the United States and Canada, to help us provide our services.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you request its deletion.

Do Not Track

Please be aware that because there is no consistent industry standard for responding to “Do Not Track” signals, we do not modify our data collection and usage practices when we detect such a signal.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, or for legal, regulatory, or operational reasons. Updated policies will be posted on this page.

Contact Us

If you have any questions, concerns, or complaints about our Privacy Policy, you can contact us at:
Email: info@shoeride.com