Shipping & Delivery Policy
Last Updated: [April 25, 2025]
At ShoeRide.com, we’re committed to delivering high-quality products sourced from global suppliers right to your doorstep. Please read our Shipping & Delivery Policy carefully to understand how we handle your orders.
1. Order Processing Time
- All orders are processed within 1–3 business days after successful payment confirmation.
- You will receive an email confirmation with your order details once it has been processed.
2. Shipping Time & Delivery
Since we operate on a dropshipping model, our products are shipped directly from international suppliers. Estimated delivery times vary based on your location:
Note: Delivery times are estimates and may vary due to customs, shipping carriers, and other external factors.
3. Shipping Charges
- Free shipping on all orders unless otherwise specified during checkout.
- Any customs duties or taxes applicable in your country are the customer’s responsibility.
4. Tracking Your Order
- Once your order is shipped, we will email you a tracking number and a link to monitor your shipment.
- If you haven’t received a tracking number within 5 business days, please contact us at info@shoeride.com.
5. Delays or Lost Packages
- While we strive to ensure timely delivery, delays can occur due to factors beyond our control such as customs clearance, weather conditions, or carrier issues.
- If your package is significantly delayed or appears lost, contact us at info@shoeride.com, and we’ll assist you in tracking or replacing your order.
6. Incorrect Shipping Information
- Please ensure your shipping details are accurate at the time of checkout.
- ShoeRide is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
If you have any questions regarding your order or delivery, feel free to reach out to our support team at info@shoeride.com.
ShoeRide Team
Delivering Global Style to Your Doorstep
